Even an international magazine like The Economist took notice:
In June the Lebanese ministry of labour set up a hotline for workers’ complaints. [the hotline] has not been advertised to migrant domestic workers, is open only between 8am and 1pm, and has no translators. In the first month it did not receive a single call from a domestic worker. NGOs and religious organisations have done better. They have set up text-message numbers so that maids trapped at home can report abuses and get free legal advice.
It’s as if it was designed not to be used..
Hello, my name is Mustapha and I've been blogging about Lebanese society, business and politics since February 2005.