Even an international magazine like The Economist took notice:

In June the Lebanese ministry of labour set up a hotline for workers’ complaints. [the hotline] has not been advertised to migrant domestic workers, is open only between 8am and 1pm, and has no translators. In the first month it did not receive a single call from a domestic worker. NGOs and religious organisations have done better. They have set up text-message numbers so that maids trapped at home can report abuses and get free legal advice.

It’s as if it was designed not to be used..